01
The moment
A customer calls — you're already on a job.
The phone rings. You're under a sink, on a roof, mid-quote. Normally that call goes to voicemail and the customer keeps searching.
Riley answers when you can't, remembers your customers, screens spam, and books appointments — so you can stay focused on the work in front of you.
No credit card. Keep your number.
Set up in 5 minutes.
24/7
Always answered
< 1 min
Lead in your inbox
McKinney Elite Plumbing
A homeowner called after hours. Here's how Riley handled it — start to finish, no script, no human.
Or listen to another call
Or call a live Riley yourself
Unedited recording. Caller name and address in sample details are test data; phone audio is real.
Watch a real customer call unfold — the call is answered, the lead is qualified, and the details land on your phone while the caller is still ready to book.
01
The moment
The phone rings. You're under a sink, on a roof, mid-quote. Normally that call goes to voicemail and the customer keeps searching.
02
The handoff
Warm, professional, never rushed. The call is handled like you'd handle it yourself — name, address, urgency, issue, all captured.
03
The text
Before you climb down off the ladder, the lead is already on your phone — name, problem, address, urgency. Call back when you're ready.
Every call, handled. Every customer, remembered. Spam, screened. Real customers, qualified — and on bigger plans, routed to the right team member based on what they need.
Always on
Picks up when you're busy, after hours, or already with another customer. One ring, every time.
Knows them by name
When a customer calls back, Riley recognizes them, pulls up their history, and references prior conversations. "Welcome back, George."
Filters noise
Robocalls, telemarketers, and obvious solicitors get filtered out. Your dashboard stays focused on real customers.
Books the job
Checks your Google Calendar, offers open slots, and confirms the booking before the caller hangs up.
Smart routing · Call Assistant & Front Desk
Add employees with skills and extensions. Riley matches the caller's need and books, transfers, or takes a message for the right team member.
Sees the patterns
Call volume, lead trends, spam blocked, appointments booked. See what's working — and what to ask Riley to do differently.
And every call ends with a summary — caller, issue, urgency, outcome — texted to your phone and logged for review.
Every call Riley handles ends with the details in your hands — a text the moment it happens, and a full summary with transcript when you sit down to review.
The second Riley books the job, your phone buzzes. Name, number, when they're coming, what they need — before you finish the roof you're standing on.
At the end of the day, read the full conversation. Summary, transcript, call duration — everything Riley said and everything they said back. Nothing is a black box.
01
Tell Riley about your business — who you are, what you do, and how you want calls handled. That playbook gets used on every call.
02
One carrier code, typed into your phone. Takes about 60 seconds. Customers keep calling your existing number — Riley only picks up the ones you miss.
Stuck on the carrier code? Text support and we'll walk you through it.
03
Every call shows up in your dashboard with a full transcript. Every lead gets texted to your phone. Every appointment lands on your calendar.
You wouldn't hand your phone to a stranger without some questions. Here are the three that come up most — and the honest answers we give.
Question one
Riley uses natural-sounding voice AI. Most callers don't realize they're talking to an AI. You can pick from 22 voices, preview each one before going live, and switch anytime.
Question two
Riley stays inside the playbook you give her. Anything outside it gets captured as a detailed message — with everything you'd want to know — so you can follow up personally.
Question three
Riley transfers the call to you, or the right person on your team, in real time. No phone trees, no hold music — just a clean handoff.
Setup, calendar sync, spam handling, customer memory, team accounts, what data we store, what we don't — all the things people ask before they sign up.
Setup
Create your account, add business details, choose how Riley handles calls, and turn on call forwarding. Connect Google Calendar if you want booking.
Memory
Yes. When a customer calls back, Riley confirms their name, pulls up prior calls and appointments, and uses any notes you've left. Available on every plan.
Or email support@hiriley.com — a real human reads every message.
§ 10
Try it free
Create your account, forward missed calls, and let Riley answer while you stay focused on the work in front of you.
Set up in five minutes